Symantec ACT! 2000 Tutorials

Symantec ACT! 2000 is a contact management application. In this Symantec ACT tutorial. You will you get more organized by being shown how to create contact records and a contact list, how to schedule appointments, and how to use this information to create mail merges or transfer information onto letterhead, envelopes Microsoft Word and Excel. After getting introducing you to the basics of ACT 2000, learn some more advanced uses, such as Sales Opportunity Management and Group Management.

This training course is designed for fast learning and covers all the fundamental points of the application, all cds work on a mac or pc and no application is needed.

The links below are free Symantec ACT 2000 tutorials The entire contents may be purchased either on CD or watched via the Online University

ACT! Terminology
 What is Contact Management
 ACT! Screen Elements
 Contact Record Basics
 Browsing Records

Scheduling Our Day
 Scheduling Tools
 Lookup Basics
 The Contact List
 Customizing a Contact List
 Tag Mode
 Edit Mode
 Notes
 History
 Activities
 Alarms
 Schedule Activity Advanced
 Recurring Settings
 The Task List
 Task List Filters
 Managing From the Task List
 Using The Calendar
 Printing The Calendar

Inserting a Contacts
 Contact Basics
 Entering Information
 Duplicating Contacts
 Drop Down Lists
 Managing and Deleting Contacts

Putting It On Paper
Letters, Memos, and Faxes
ACT! Word Processor
Editing a Template
Creating a Template
Modifying Menus
MS Word in ACT! 2000
Creating Templates in Word
Mail Merges
Envelopes
Labels
Creating History and Attaching Documents
E-Mail Through ACT!
Contact Reports
Phone List and Contact Directory
Sales Report Basics

Sales Opportunity Management
The Sales Opportunity Tab
Modifying an Opportunity
A Closer Look at a Sales Opportunity
Creating a New Opportunity
Sales Stage Tracking
Completing the Sale
Sales Reports
Sales Funnel
Sales Graphs

Group Management Overview
Group Management
Groups vs. Lookups
Creating Groups
Group Rules
Subgroups
Group Notes

Customizing Contact Fields Overview
Customizing Contact Fields
Attributes
Creating a Drop-Down List
Copying a Drop-Down List
Triggers

Editing Preferences Overview
Editing Preferences
General Preferences
Colors and Fonts
Calendar Preferences
Scheduling Preferences
E-Mail Settings
Synchronization
Name Preferences
Spell Checking and Dictionaries
Startup Preferences
Dialer Preferences

Database Administration Overview
Database Administration
Creating a Securing Database
The Administrator Password
Defining Users
Database Maintenance - Re-indexing
Database Maintenance - Data Clean-up
Backing Up a Database
Restoring a Database
Deleting a Database

Productivity Tools
Productivity Tools Overview
Help Tools
Internet Links
Timer and Mini-Calendar
Dale Carnegie Training
Live Updates